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Many rooms in people’s own homes, or in care services, will contain equipment to support them to move safely.
Care workers complete training before taking part in this kind of support.Some equipment, like this handrail, can promote independence. Other equipment, like hoists,can be used by staff to support people with reduced mobility to move and position themselvessafely in different places. When deciding how much support to provide, staff will follow the agreed care plan and communicate well with the person at all times.
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Personal care means any kind of support which is personal in nature. In Scotland, personal care is free for all adults who have been assessed as requiring it by the social work department in the local authority (the council).
Everyone’s personal care needs are unique. A person should have a say in how personal care needs are assessed, and how it is provided by care workers. It might include the following:
• washing, shaving and brushing teeth
• cooking, eating and drinking
• assistance with some forms of medication, like eye drops
• applying creams to support healthy skin
• getting dressed in chosen clothing
• putting on assistive equipment like a prosthetic limb
• going to the toilet (including using and cleaning equipment like a urinary catheter)
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As a care worker you will have an opportunity to learn about ‘spiritual care’. This is a way of working with people which recognises that we each have spiritual needs such as:
· the need to love and be loved
· the need for meaning and purpose
· the need for support and hope
· the need for dignity and respect.
Spiritual care can be important for a person at any age or during any life event. It can be particularly important for people who are making difficult decisions about their health or who are preparing for the end of their life. As a care worker you can play an important role helping to meet a person’s spiritual needs in difficult times.
You can find more information on the NHS Education for Scotland or NHS Inform websites.
htmlText_1C045677_07D4_11AA_4197_9FA091AF7C02.html =
As a care worker you will have an opportunity to learn about ‘spiritual care’. This is a way of working with people which recognises that we each have spiritual needs such as:
· the need to love and be loved
· the need for meaning and purpose
· the need for support and hope
· the need for dignity and respect.
Spiritual care can be important for a person at any age or during any life event. It can be particularly important for people who are making difficult decisions about their health or who are preparing for the end of their life. As a care worker you can play an important role helping to meet a person’s spiritual needs in difficult times.
You can find more information on the NHS Education for Scotland or NHS Inform websites.
H is for Hope.
What are the person’s sources of hope, strength, comfort and peace?
O is for Organised Religion.
Does the person have a religion or faith which is important to them?
P is for Personal spirituality and practices.
Does the person have specific non-religious beliefs or practices which are important to them?
E is for Effects on medical care and end of life issues.
Has a person’s illness stopped them from doing things which give their life meaning and purpose?
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As a care worker you will learn that each person has a unique life history which will include valued relationships with family and friends, plus a range of personal and professional knowledge, skills and talents.
It’s important that all care workers reflect on what they can learn from people they support. Taking an interest in someone’s relationships, their interests and their past can help build trust and lead to better care, although needs to be balanced with everyone’s right to privacy.
Care workers can demonstrate additional respect by taking care around people’s personal possessions and not touching or moving things unless they have permission.
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As a care worker you will learn that each person has a unique life history which will include valued relationships with family and friends, plus a range of personal and professional knowledge, skills and talents.
It’s important that all care workers reflect on what they can learn from people they support. Taking an interest in someone’s relationships, their interests and their past can help build trust and lead to better care, although needs to be balanced with everyone’s right to privacy.
Care workers can demonstrate additional respect by taking care around people’s personal possessions and not touching or moving things unless they have permission.
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Digital skills are in demand across care settings. If you are confident using technology like tablets, smart phones and computers you can share your skills with people you support.
Care workers can have a positive impact on people’s lives by helping them to stay in touch with family and friends. This also promotes their human rights, for example their right to family life. People may also enjoy developing wider confidence online for example accessing information, news, audiobooks and films.
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Digital skills are in demand across care settings. If you are confident using technology like tablets, smart phones and computers you can share your skills with people you support.
Care workers can have a positive impact on people’s lives by helping them to stay in touch with family and friends. This also promotes their human rights, for example their right to family life. People may also enjoy developing wider confidence online for example accessing information, news, audiobooks and films.
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Everyone has a right to feel at home where they live which means feeling comfortable, safe and in control.
For care workers, respecting someone’s home means only entering at agreed times and thinking carefully about behaviour.
This can include
• reminding someone who you are and why you are there
• making sure your shoes are clean (or covered if necessary)
• communicating in the person’s preferred way
• acting courteously
• not moving items without permission.
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Everyone has a right to feel at home where they live which means feeling comfortable, safe and in control.
For care workers, respecting someone’s home means only entering at agreed times and thinking carefully about behaviour.
This can include
• reminding someone who you are and why you are there
• making sure your shoes are clean (or covered if necessary)
• communicating in the person’s preferred way
• acting courteously
• not moving items without permission.
htmlText_C5C73BB0_DEEE_8631_41BB_7701E6ACE539.html =
Many people who use care and support services will manage their own money, while other people will be assessed as requiring support to keep it safe
One type of support is creating a finance log to monitor what money is spent and make sure the totals remain correct. Staff only provide this support if it has been agreed with the person, who would be involved as much as they wish.
Some people are at risk of financial harm. Examples of financial harm include:
theft, like taking money direct from a purse
scams, like fraudulent phone calls which trick people into sharing financial details
pressure by friends or family to share money including welfare benefits.
There are other types of harm in additional to financial harm. Care worker will be trained to recognise the signs and take appropriate action when needed to protect people.
htmlText_CFFCFF3C_EEB5_8DFB_41E4_F31E03AAEBFF.html =
Many people who use care and support services will manage their own money, while other people will be assessed as requiring support to keep it safe
One type of support is creating a finance log to monitor what money is spent and make sure the totals remain correct. Staff only provide this support if it has been agreed with the person, who would be involved as much as they wish.
Some people are at risk of financial harm. Examples of financial harm include:
theft, like taking money direct from a purse
scams, like fraudulent phone calls which trick people into sharing financial details
pressure by friends or family to share money including welfare benefits.
There are other types of harm in additional to financial harm. Care worker will be trained to recognise the signs and take appropriate action when needed to protect people.
htmlText_CF4EE941_EEFC_B58D_41DD_EA20AD79EC06.html =
Many rooms in people’s own homes, or in care services, will contain equipment to support them to move safely.
Care workers complete training before taking part in this kind of support.Some equipment, like this handrail, can promote independence. Other equipment, like hoists,can be used by staff to support people with reduced mobility to move and position themselvessafely in different places. When deciding how much support to provide, staff will follow the agreed care plan and communicate well with the person at all times.
htmlText_1C39E882_07D4_116A_419B_F9D29373E528.html =
On the Marie Curie website you can learn how to assess and meet a person’s spiritual needs.
One method is the HOPE tool. The following ideas can help you have meaningful conversations with a person you are caring for and make plans to improve things. Families and carers can also help collect and share important information.
H is for Hope.
What are the person’s sources of hope, strength, comfort and peace?
O is for Organised Religion.
Does the person have a religion or faith which is important to them?
P is for Personal spirituality and practices.
Does the person have specific non-religious beliefs or practices which are important to them?
E is for Effects on medical care and end of life issues.
Has a person’s illness stopped them from doing things which give their life meaning and purpose?
htmlText_F0225FF7_EEF3_8C75_41EB_D2A4668A03AC.html =
On the Marie Curie website you can learn how to assess and meet a person’s spiritual needs.
One method is the HOPE tool. The following ideas can help you have meaningful conversations with a person you are caring for and make plans to improve things. Families and carers can also help collect and share important information.
H is for Hope.
What are the person’s sources of hope, strength, comfort and peace?
O is for Organised Religion.
Does the person have a religion or faith which is important to them?
P is for Personal spirituality and practices.
Does the person have specific non-religious beliefs or practices which are important to them?
E is for Effects on medical care and end of life issues.
Has a person’s illness stopped them from doing things which give their life meaning and purpose?
htmlText_CED17844_EEF3_738B_41EA_E4085AEADA06.html =
Personal care means any kind of support which is personal in nature. In Scotland, personal care is free for all adults who have been assessed as requiring it by the social work department in the local authority (the council).
Everyone’s personal care needs are unique. A person should have a say in how personal care needs are assessed, and how it is provided by care workers. It might include the following:
• washing, shaving and brushing teeth
• cooking, eating and drinking
• assistance with some forms of medication, like eye drops
• applying creams to support healthy skin
• getting dressed in chosen clothing
• putting on assistive equipment like a prosthetic limb
• going to the toilet (including using and cleaning equipment like a urinary catheter)
htmlText_F14B4DEE_EE8F_8C97_41D1_7B66AD25D06A.html =
This space has been created for people living and working here. It is for anyone to use including those who hold a religious faith, and those who do not. It is a quiet place where people can come to reflect, pray, reminisce, connect with each other or take time out.
htmlText_40089258_5533_9C22_41B7_BB421587197E.html =
This space has been created for people living and working here. It is for anyone to use including those who hold a religious faith, and those who do not. It is a quiet place where people can come to reflect, pray, reminisce, connect with each other or take time out.
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Welcome to the 360 care home


This scene is about rights and choices.


In care settings, like people’s own homes and care homes, staff respect people’s choices and their right to control and direct their own lives. They get to know each person’s preferences and follow a written agreement of how care and support should be provided.In these rooms you’ll find lots of areas where a person may or may not need and wish forsupport. This includes support with money, contacting friends and family, spirituality and personal care.


Click on each item to learn more.
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Welcome to the 360 care home


This scene is about rights and choices.


In care settings, like people’s own homes and care homes, staff respect people’s choices and their right to control and direct their own lives. They get to know each person’s preferences and follow a written agreement of how care and support should be provided.In these rooms you’ll find lots of areas where a person may or may not need and wish forsupport. This includes support with money, contacting friends and family, spirituality and personal care.


There are 8 icons to find in this tour. Click on each item to learn more.
## Tour ### Description ### Title tour.name = Untitled 5